Privacy Policy

1. Who We Are

This Privacy Policy applies to DOT Compliance Specialists, operated by Cosmic Honey & Boutique, doing business as DOT Compliance Specialists ("we," "us," or "our"). We operate the website at https://dotcompliancespecialists.com and provide professional USDOT compliance filing assistance to motor carriers. We are an independent private company and are not affiliated with the FMCSA, USDOT, or any government agency.

2. Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (email address, phone number)
• Business information (legal business name, DBA, USDOT number, MC number)
• Mailing address
• Payment information (processed securely by our payment processor — we do not store full card numbers)
• Communications you send us via contact forms or email
• SMS consent records (date, time, and method of consent)

We also collect certain technical information automatically when you visit our website, including IP address, browser type, pages visited, and referring URL, through standard server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your service order
• Communicate with you about your order, including status updates and requests for additional information
• Send SMS/text messages if you have provided express written consent
• Respond to your inquiries and provide customer support
• Comply with legal obligations
• Improve our website and services
• Detect and prevent fraud

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Payment processors: To securely process your payment transaction.
• Service providers: Third-party vendors who assist us in operating our website and delivering services (e.g., email delivery, analytics), under confidentiality obligations.
• Government agencies: We submit your filing information to the FMCSA/USDOT on your behalf as part of the service you purchased. This is the core purpose of our service.
• Legal requirements: If required by law, court order, or to protect our legal rights.

5. SMS / Text Messaging

If you have provided express written consent to receive SMS messages, we will use your phone number solely to communicate about your service order and inquiries. We do not sell or share your mobile number with third parties for their own marketing purposes. You may opt out at any time by replying STOP to any message. See our SMS Terms for full details.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and transaction records are typically retained for a minimum of 5 years for accounting and legal compliance purposes.

7. Cookies and Analytics

Our website uses cookies and similar technologies to improve your experience and analyze site traffic. We use Google Analytics to understand how visitors use our site. Analytics data is collected only after you consent via our cookie consent banner. You may withdraw consent at any time.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications
• Opt out of SMS messages by replying STOP

To exercise any of these rights, contact us at [email protected].

9. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Payment transactions are processed through PCI-compliant payment processors. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are intended for adults operating commercial motor carrier businesses. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

DOT Compliance Specialists, a DBA of Cosmic Honey & Boutique
Email: [email protected]
Hours: Monday – Friday, 9:00 AM – 5:00 PM CST